FAQs

How do I place an order with Farro's Kitchen?

To place an order, simply visit our website and browse through our menu. Select the meals you'd like to order and add them to your cart. Proceed to the checkout page, fill in your delivery details, and make the payment. It's quick and easy!

Is the food at Farro's Kitchen halal?

Yes, all our food is prepared in accordance with halal guidelines. We prioritize sourcing halal ingredients and adhere to strict halal cooking practices to ensure the highest quality and authenticity.

Can I customize my meal based on dietary restrictions or preferences?

Absolutely! We understand that everyone has unique dietary needs. While we offer a diverse menu, if you have specific dietary restrictions or preferences, please reach out to us, and we'll do our best to accommodate your requirements.

How often do you update your menu?

We strive to keep our menu fresh and exciting. We regularly introduce new dishes and seasonal specials to provide variety to our customers.

Our weekly Meal Deal Menu is updated every Monday!

Be sure to check our website or subscribe to our newsletter to stay updated on the latest additions to our menu.

How are the meals packaged for delivery?

We take great care in packaging our meals to ensure they remain fresh and delicious upon arrival. Our meals are thoughtfully packaged in secure containers and are delivered in insulated bags to maintain optimal temperature during transit.

What areas do you deliver to?

We currently offer delivery to UK mainland & NI. However, we are continuously expanding our delivery network, so if your area is not listed, please reach out to us, and we'll see if we can accommodate your location.

Can I schedule recurring orders or subscribe to a meal plan?

Absolutely! We offer convenient options for recurring orders and meal subscriptions. Whether you'd like to have meals delivered weekly, bi-weekly, or monthly, we can set up a plan that suits your needs. Simply let us know your preferences, and we'll take care of the rest.

How should I reheat the meals?

Generally, we recommend using an oven or microwave for reheating, depending on the meal. Specific instructions will be provided under each menu item on the website.

What is your cancellation or refund policy?

We understand that plans can change. If you need to cancel an order, we kindly ask for at least 24 hours' notice before the scheduled delivery.

Regarding refunds, please refer to our refund policy on our website or contact our customer support team for further assistance.

How can I provide feedback or share my experience?

We value your feedback and love hearing from our customers! You can leave a review on our website or social media platforms. Alternatively, you can reach out to us directly via email or phone, and our customer support team will be happy to assist you.

If you have any further questions or inquiries, don't hesitate to contact us. Our team is here to help!